Office Policies
We look forward to seeing you on your scheduled appointment date. If you are a new patient, information is being sent to you in an effort to streamline the check-in process and answer any questions you may have regarding your visit. We will be contacting you a few days prior to your appointment to confirm the appointment date and time, pre-register your demographic information and remind you to have a driver available to take you home after the appointment if needed. When you check-in for your appointment, we will need to copy your insurance card(s) in order to bill your insurance company.
If you are a new patient, information may be sent to my office ahead of your appointment in an effort to streamline the check-in process at kimberlyap@msn.com.
Office Hours
| Sunday: | Closed |
| Monday: | 11:00 - 4:00 |
| Tuesday: | 10:00 - 7:00 |
| Wednesday: | 10:00 - 6:00 |
| Thursday: | 10:00 - 4:00 |
| Friday: | Closed |
| Saturday: | Closed |
Telehealth/phone sessions available upon request.
Appointments & Cancellations
I AM CURRENTLY NOT ACCEPTING NEW PATIENTS. PLEASE CHECK BACK AT A LATER DATE. You may schedule an appointment with a patient care coordinator. To schedule an appointment please call us at 480-390-1409. We understand that your schedule may change and that emergencies arise. If you are unable to keep your appointment, we ask that you provide us with 48-hour notice. Please extend us this courtesy so that other patients may be seen.
Emergencies
I do not provide 24-hour emergency coverage for patients. If an emergency arises after office hours, please contact my cell phone at 480-390-1409 and leave a voicemail. I monitor my voicemail frequently and I will do my best to return the call ASAP. If you are unable to reach me and feel that you cannot wait for me to return your call, contact your family physician or the nearest emergency room and ask for the counselor/therapist/psychiatrist on-call. In addition, you may also call the helpline at 602-254-HELP (4357), If I will be unavailable for an extended period of time (i,e, vacation, conference, training, etc.), I will provide you with the name of a colleague to contact should it become necessary.
NOTE: It is not possible to schedule emergency appointments online.
PLEASE DIAL 911 IF YOU BELIEVE YOU NEED IMMEDIATE EMERGENCY CARE !
Payment
My office accepts the following methods of payment for co-payments, deductibles and services that are not covered by insurance:
- Visa
- Master Card
- Personal Check
- American Express
- Cash
I make every effort to decrease the cost of your medical care. Therefore, I request payment arrangements for all office services at the time they are rendered unless prior arrangements have been made. I accept cash, checks, MasterCard, Visa and American Express for your convenience. If I am a participating provider of your insurance company, I will bill them. However, payment is the patient's responsibility. I will help in any way I can to assist you in handling claims.
Patient Forms
For convenience, office forms may be available to complete prior to your appointment and save time.
Sea Change Initial Paperwork 2021.pdf AUDIT (Alcohol Use Disorders Identification Test).pdf Child Intake Assessment.pdf GAD-7 (Generalized Anxiety Disorder Scale).pdf Intake Assessment.pdf LEC-5 (Life Events Checklist).pdf PCL-5 (PTSD Checklist).pdf PHQ-9 (Patient Health Questionnaire).pdf Telemedicine.docx
Note: These files are in PDF format. If you do not have Adobe® Reader®, you can download it for free by clicking here.